ÜLKER, M. Et Al. 2021. THE ROLE OF CULTURE ON SERVICE FAILURE PERCEPTIONS AND SERVICE RECOVERY EXPECTATIONS IN RESTAURANTS. ADVANCES IN HOSPITALITY AND TOURISM RESEARCH-AHTR , vol.9, no.2 , 390-417.

ÜLKER, M., ŞAHBAZ, R. P., & KARAMUSTAFA, K., (2021). THE ROLE OF CULTURE ON SERVICE FAILURE PERCEPTIONS AND SERVICE RECOVERY EXPECTATIONS IN RESTAURANTS. ADVANCES IN HOSPITALITY AND TOURISM RESEARCH-AHTR , vol.9, no.2, 390-417.

ÜLKER, MUSTAFA, RAMAZAN PARS ŞAHBAZ, And KURTULUŞ KARAMUSTAFA. "THE ROLE OF CULTURE ON SERVICE FAILURE PERCEPTIONS AND SERVICE RECOVERY EXPECTATIONS IN RESTAURANTS," ADVANCES IN HOSPITALITY AND TOURISM RESEARCH-AHTR , vol.9, no.2, 390-417, 2021

ÜLKER, MUSTAFA Et Al. "THE ROLE OF CULTURE ON SERVICE FAILURE PERCEPTIONS AND SERVICE RECOVERY EXPECTATIONS IN RESTAURANTS." ADVANCES IN HOSPITALITY AND TOURISM RESEARCH-AHTR , vol.9, no.2, pp.390-417, 2021

ÜLKER, M. ŞAHBAZ, R. P. And KARAMUSTAFA, K. (2021) . "THE ROLE OF CULTURE ON SERVICE FAILURE PERCEPTIONS AND SERVICE RECOVERY EXPECTATIONS IN RESTAURANTS." ADVANCES IN HOSPITALITY AND TOURISM RESEARCH-AHTR , vol.9, no.2, pp.390-417.

@article{article, author={MUSTAFA ÜLKER Et Al. }, title={THE ROLE OF CULTURE ON SERVICE FAILURE PERCEPTIONS AND SERVICE RECOVERY EXPECTATIONS IN RESTAURANTS}, journal={ADVANCES IN HOSPITALITY AND TOURISM RESEARCH-AHTR}, year=2021, pages={390-417} }