Effects of Team-Member Exchange on Employee Performance.

Harmancı Y., Büyükbaş Ş. M.

Business and Management Studies: An International Journal, vol.8, no.3, pp.2617-2648, 2020 (Peer-Reviewed Journal)


This study was carried out to determine the effects of team-member exchange on employee performance. In this context, task performance and contextual performance, the most widely accepted predictors of employee performance, were examined. The rationale behind choosing this subject was that relations between team members and the perception of these relations by employees were becoming more and more critical since the teamwork was much more engaged in professional life. Furthermore, it was thought that team-member exchange affects employee performance, which is one of the essential measures of work output. When investigating the subject, both theoretical and empirical studies were carried out. A questionnaire was conducted with a total of 403 employees working in six manufacturing firms in Kayseri, one of the most important industrial provinces of Turkey. Correlation analysis revealed significant correlations between team-member exchange and task performance. Moreover, there were also significant positive correlations between team-member exchange and contextual performance. Regression analysis revealed that team-member exchange had significant positive impacts on both task and contextual performance. In line with the findings of the present study, recommendations were provided to organization executives and researchers.