Mediatory Role of Job Stress and Job Satisfaction over The Effects of Emotional Competences of Employees on Perceived Service Quality: A Research on Accounting Professionals


AYKAN E. , Aksoylu S.

The 24th International Trade and Finance Association Conference, Kayseri, Türkiye, 21 Mayıs 2014, ss.1-10

  • Basıldığı Şehir: Kayseri
  • Basıldığı Ülke: Türkiye
  • Sayfa Sayıları: ss.1-10