Mediatory Role of Job Stress and Job Satisfaction over The Effects of Emotional Competences of Employees on Perceived Service Quality: A Research on Accounting Professionals


AYKAN E. , Aksoylu S.

The 24th International Trade and Finance Association Conference, Kayseri, Turkey, 21 May 2014, pp.1-10

  • Publication Type: Conference Paper / Full Text
  • City: Kayseri
  • Country: Turkey
  • Page Numbers: pp.1-10