An Evaluation Of The Benefits And Problems Of The Use Of Artificial Intelligence (AI) In Human Resources Management (HRM)

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International Conference on Interdisciplinary Applications of Artificial Intelligence 2021 (ICIDAAI'21), Yalova, Turkey, 21 May 2021

  • Publication Type: Conference Paper / Full Text
  • City: Yalova
  • Country: Turkey
  • Kayseri University Affiliated: Yes


Abstract—In the contemporary world, good and highquality businesses are founded by successful and eager employees. Moreover, the foundation of the performance, as well as the talents of employees, rests on human resources management. HRM prepares employee profiles and the development of enterprises. Considering the technological developments in the business world, HRM is an area where the use of improving technologies faces the slowest progress, even though artificial intelligence technology is being used in almost every sector today [15]. The reason is that HRM practices include a relationship-oriented approach, and the business execution and management aspect of it is carried out through human relations. In the rapidly changing contemporary world, a short glance at the HRM departments in enterprises indicates that they look favorably on the use of the advanced technology of AI, are assertive in adopting this technology, and intend to use it effectively [16]. In the worldwide studies on the use of artificial intelligence technology in HRM by enterprises, it was predicted that the rate at which this technology is used in HRM would be over 40% by 2022, but it will entail problems [1,2,3,4,5]. This study aims to evaluate the benefits and problems of AI technologies used in HRM in the context of the future of HRM.