A RESEARCH ON THE IMPACT THE SERVICE QUALITY DIMENSIONS OF OMNI-CHANNEL RETAILING ON CUSTOMER LOYALTY: THE CASE OF DEFACTO

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Özdemir Süzer Ö., Taşkın Ç.

Abant İzzet Baysal Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, vol.21, no.3, pp.633-660, 2021 (Peer-Reviewed Journal)

• Publication Type: Article / Article
• Volume: 21 Issue: 3
• Publication Date: 2021
• Doi Number: 10.11616/asbi.954374
• Journal Name: Abant İzzet Baysal Üniversitesi Sosyal Bilimler Enstitüsü Dergisi
• Journal Indexes: EBSCO Legal Source, TR DİZİN (ULAKBİM), Index Copernicus, Asos İndeks
• Page Numbers: pp.633-660
• Kayseri University Affiliated: Yes