A RESEARCH ON THE IMPACT THE SERVICE QUALITY DIMENSIONS OF OMNI-CHANNEL RETAILING ON CUSTOMER LOYALTY: THE CASE OF DEFACTO


Özdemir Süzer Ö., Taşkın Ç.

Abant İzzet Baysal Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, vol.21, no.3, pp.633-660, 2021 (Peer-Reviewed Journal)

  • Publication Type: Article / Article
  • Volume: 21 Issue: 3
  • Publication Date: 2021
  • Doi Number: 10.11616/asbi.954374
  • Journal Name: Abant İzzet Baysal Üniversitesi Sosyal Bilimler Enstitüsü Dergisi
  • Journal Indexes: TR DİZİN (ULAKBİM)
  • Page Numbers: pp.633-660