Achievements & Reputation

Publication

133

Citation (WoS)

227

Citation (Scopus)

283

H-Index (WoS)

5

H-Index (Scopus)

6

Congress and Symposium Activities

  • 01 November 2014 - 01 November 2014 16. Ulusal Turizm Kongresi

    Session Moderator

    Ankara, Turkey

  • 01 November 2011 - 01 November 2011 13. Ulusal Turizm Kongresi

    Session Moderator

    Düzce, Turkey

Awards

  • October 2020 The Role of Culture on Service Failure Perceptions and Service Recovery Expectations in Restaurants

    Ankara Hacı Bayram Veli Üniversitesi

  • June 2004 Sosyal Bilimler Yayın Desteği

    TÜBA

  • May 2002 Sosyal Bilimler Yayın Desteği

    TÜBA

  • January 2001 Sosyal Bilimler Yayın Desteği

    TÜBA